Effective date: 20.05.2025
This Privacy Policy describes how EIQUITEL LTD (hereinafter referred to as “Company”, “we”, “our”, or “us”) collects, uses, and protects personal data received through our website.

1. Company Information
• Business name: EIQUITEL LTD
• Business address: 7th Floor, 51 Rue du Savoir, Cybercity, Ebene, Mauritius
• Registration Number: C177770
• Telephone: +971 545 118139
• Email: account@eiqf.mu
• Director: Andrei Wiessing
• Business profile: Organisation of multi-modal transportation by sea, road, and rail. Providing forwarding services.

2. What We Collect
We may collect the following information:
• Full name, phone number, and email address
• Company name and shipping-related information
• Data submitted via contact forms or inquiries
• Technical information such as IP address, browser type, and cookies

3. Why We Collect Your Data
We use your information to:
• Process your inquiries and respond to requests
• Provide our logistics and forwarding services
• Improve user experience on our website
• Comply with legal and regulatory requirements

4. Data Protection
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

5. Sharing with Third Parties
We do not share your personal data with third parties unless:
• It is necessary to provide our services (e.g., shipping agents, customs brokers)
• It is required by applicable law or legal process
All third parties we work with are bound by confidentiality obligations.

6. Use of Cookies
Our website may use cookies to enhance browsing experience and analyze site traffic. You may disable cookies in your browser settings, but some website functions may become limited.

7. Your Rights
You have the right to:
• Request access to your personal data
• Request correction, update, or deletion of your data
• Withdraw your consent at any time
To exercise your rights, please contact us at: account@eiqf.mu

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective date” updated.